Shipping
Your orders will be delivered to the courier company within 1-3 business days after payment confirmation.
Delivery times may vary depending on your city and the frequency of the courier company.
You will be notified via email/SMS once your package has been shipped.
Returns and Exchanges
Customer satisfaction is our top priority. You have the right to return your purchased products within 14 days of delivery.
Returned products must be unused, their packaging must be undamaged, and in resalable condition.
For food products (coffee, etc.), products that have been opened or used are not eligible for returns/exchanges due to hygiene regulations.
Once your return request is approved, your payment will be refunded within the legally required timeframe.
